Text Reminders

According to this study Text reminders are 50% more effective than voice reminders "even if only 20% of patients sign up to receive the service."

The effectiveness comes from targeting the clients more likely to miss appointments: 16 - 35 year olds.

Text messages, also known as SMS, are messages sent to the customer's cell phone. The messages can reach the customer whether they are in a meeting, out for lunch, or even talking on the phone. Also, the messages can contain detailed information already written down for the client accessible whenever they need it.

Email Reminders

Like Text reminders, Email reminders target the age group most likely to miss appointments. Many of your younger clients check their email frequently. By sending an email reminder, you can actively remind these clients each time they check email.

If your client uses an email program with a calendar such as Outlook, Gmail, Yahoo, or Thunderbird, your message will automatically update this calendar.

Voice Reminders

Not every client uses Text messaging or email. You can still reach these clients with our automated voice messages, freeing up the time of your staff currently calling clients.